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  • Why can't I log in?
    Please ensure your email is the one you originally used. The log in/password fields are case sensitive, check that your email and password are correct. If you have forgotten your password, please renew your password. Here is a link to the "how to get started' pdf sent with your confirmation email
  • Why can't I see the course information?
    Please check your internet connection. Many areas are experiencing peak times of internet usage. This can affect your accessibility to the course information. Please try another internet provider i.e. if you are using Firefox, try Google Chrome. If you are using Safari, try another server etc. Please ensure your computer/ipad is up to date. Older equipment may not have the capacity to view the information.
  • Where is my confirmation email?
    When you book a course, you will receive an automated email with a link to log onto the website and a 'How to get started' link to a pdf. If you have not received this email, please check your junk folder as it may be there. Also, check your security settings as your computer may block automated replies. Here is a link to the "how to get started' pdf file
  • Why can't I access my course pages?
    Make sure you are logged into the website - on the home page it should say hello and your name in the top left hand corner (under Bridge House Art)- if it says 'log in' you need to log yourself in again. Make sure you are clicking on the correct course you have paid for from the course menu. Follow the step by step instructions sent as a 'How to get started' link from your confirmation email. The course pages are 'hidden' from general view and are only accessible once payment has been made. Here is a link to the "how to get started' pdf
  • Why can't I access the course on my phone?
    Some smart phones will not read the course content if they do not have the spare capacity to do so. The courses are supported by video demonstrations, which sometimes are large files, so there may be a conflict in system operation. Please log in and access your course content on a desktop/laptop or ipad. The courses are best accessed via a desktop/laptop computer. They will work on iPad/iphone, but as they are large files they take a while to download, which often catches people out as they keep clicking because they think nothing is happening, therefore jamming their system! Also, internet service seems quite slow in most areas because of the increased usage, so please be patient :)
  • How long are the on-line courses available?
    The courses are available for 5 years from the date of purchase. The course content can be downloaded for future reference. The demonstration videos are not downloadable.
  • Can I save a shortcut to my course?
    Go to the BHA home page and check if you're logged in. If you are not please log in before navigating to your course material. Once you are there you can bookmark it. For most browsers the way you do this is to click on the star that is found on the right side of the address bar - it may ask you to name the page. Now it should be bookmarked and the next time you open up your browser you should see the name of it come up directly below the address bar - you should be able to just click on this and it will take you straight there.
  • Can I do the course again?
    Yes you can! The course content is accessible for as many times as you wish to do it for the durations of the 5 years after purchase. You can download course pdf files for future reference.
  • Can I share the course with my friend or my art group?
    We ask that you do not share any of the course content, including the worksheet pdfs, with anyone who is not a paid up member of the course. All the provided content is for the sole use of the individual course member and should not be used in any form without agreement from Eleanor White and Bridge House Art. This includes in the form of direct teaching to others.
  • Do the courses have a start/finish date?
    No, the courses are designed to be started and finished at your own pace. They are availalbe for 5 years after purchase.
  • Is there any tutor feedback for the course?
    Most of the courses have a private Facebook group linked to them. This allows for group feedback, but not direct tutor feedback, although sometimes the tutor will leave comments. It also encourages a group ethos to develop. All group members are encouraged to be supportive and constructive with comments.
  • How do I join the private Facebook group for my course?
    Due to Facebook security, we cannot invite you to join the group. You will be able to find the group related to your course via a search as it will have the same name as the title of your course. You will need to request to join the group as it is a closed group. Admin will allow. you to join, providing you are a subscribed member of the BHA website and course.
  • What does the course fee include?
    The course fee includes tuition, all materials and equipment, a daily light lunch and all refreshments.
  • Do you cater for dietary requirements?
    Yes, we can accommodate dietary requirements. You will be contacted before your course start date with a request to inform us of any particular requirements. All of our lunches are vegetarian and we have gluten free alternatives of delicious cakes and biscuits (essential for any art course!)
  • Do you provide accommodation?
    Accommodation is not provided. Self-catering and serviced accommodation is available in Ullapool village and the surrounding area.
  • Is there parking at the studio?
    Yes, we have a small number of parking places. Information is sent out to all course particiapnts with parking details. We give priority to disabled or mobility impaired students. The school is within easy walking distance of the village centre and we encourage as many students as possible to walk or car share.
  • Can I bring my dog?
    Unfortunately we cannot accommodate dogs in the studios or garden. Shaded parking areas can be found nearby to the studios if required.
  • What are the teaching hours?
    All course are taught 9:30 am - 4:30 pm with a break for coffee/tea at 11:00 am and lunch 1:00 - 2:00pm.
  • I have limited mobility, can you accommodate me?"
    Our studios and courses are accessible for all. The courses are held between two studios - one for slide talks and lunch and the garage studio is the working area. There is a 50m walk between the studios. There are slightly varying but solid ground levels between the two studio locations with ramps up to the accessible doorways. We have a selection of chairs, stools and 'donkey' easels to assist those that have difficulty standing for long periods. Please contact us if you would like to discuss your requirements.
  • How long is the course?
    The portfolio course is taught for sixteen weeks as two terms of eight weeks.
  • Is there a minimum/maximum age?
    The course is open to submissions from 17 year olds through to 70+ year olds!
  • Do you arrange accommodation?
    No, we don't arrange accommodation but we do provide a list of accommodation providers who offer their self-catering accommodation during the winter months. We give students as much help as possible to arrange suitable accommodation and put students that wish to share in touch.
  • Is there a qualification at the end?
    Bridge House Art is an independent school that is not affiliated to any examination board, we therefore do not provide state qualifications. We do provide students with an in depth knowledge and firm grounding in fine art subjects and an understanding of professional and studio practice for students to develop further. That may be to study art at degree level or to practice art as a second career.
  • Can I get help with the fees?
    Yes, we have an Assisted Place Scheme which supports students that otherwise would not be able to participate on the course. Applications are in writing to the School Director. Further information can be found here.
  • How many students are on the course?
    There are 12 places on the portfolio course.
  • How do I apply?
    Applications are accepted through out the year. We endeavour to hold the majority of interviews during the week of the students end of course exhibition. This gives prospective students the chance to meet those who have completed the course, to learn of their experience, to see the portfolios of work and to ask as many questions as possible.
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